25-02-2024 09:59
Hi, I am not able to change my email. My email is connected to an old o2 number and I am not able to update my email. Can you please help me with this? Thanks
25-02-2024 10:13 - edited 25-02-2024 10:14
25-02-2024 10:13 - edited 25-02-2024 10:14
This is not O2, @Suzana1 - at least, not part of it that can access your account and details.
Info on how to do this here: https://www.o2.co.uk/help/account-and-billing/changing-personal-details
If you need to get in touch: Guide: How to find help & contact O2 or use the Social Media way as shown for O2 in the link just below. Good luck!