on 25-03-2023 08:55
Upon logging into MyO2 now as part of their Easter Promotions - O2 are now showing a mini game existing customers can take part it.
Easter Eggs are hidden under one of three cups which are then moved. Upon successfully finding the eggs you are offered the promo code “EGGSTRA” which gives you £50 off the upfront cost of any iPhone 14 model on a new contract.
The terms state the following:
£50 off the upfront cost of a iPhone 14 when purchased on an O2 Refresh tariff via My 02 only.
£50 discount applied to upfront cost of device.
To apply the discount, set your upfront cost to at least £50 and select your desired device plan length and tariff.
Within the basket paste code "EGGSTRA" into the
'Got a promo code?' section.
However there exists one problem. The code doesn’t work. It states the code is “Invalid” upon use. I have confirmed with O2 who tell me the code cannot be used in any form and most likely won’t be valid going forward. Upon questioning this they state they “cannot comment” on the issue.
So if you find your eggs, win the promo code and find yourself at a loss….you’re not the only one!
Happy Easter
Solved! Go to Solution.
on 25-03-2023 10:59
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
on 25-03-2023 10:59
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
25-03-2023 11:30 - edited 25-03-2023 11:37
25-03-2023 11:30 - edited 25-03-2023 11:37
Just to add, I've checked My O2 on my PC and can't see any such promotion.
It's only on the My O2 app (I've checked) under offers or promotions.
Veritas Numquam Perit
on 25-03-2023 12:42
on 25-03-2023 12:42
Hi there. I’m aware this offer is only on the MyO2 app as it states on the terms. However the provided promotional code does not work as confirmed by O2. I am just alerting other members.
25-03-2023 12:48 - edited 25-03-2023 12:50
25-03-2023 12:48 - edited 25-03-2023 12:50
I got HOPHOP "Plus, get £50 off the upfront cost with promo code" as a prize, with free buds and Fitbit with a Pixel 7 Pro - but if I pop a Pixel 7 Pro in my basket, with a 150GB tariff, under the orange offers tab on the O2 web shop, I get this offer anyway, @kubalosolo -
25-03-2023 13:34 - edited 25-03-2023 13:37
25-03-2023 13:34 - edited 25-03-2023 13:37
I understand your post well enough. You are not the only person to have issues claiming. There have been two others today.
I'm telling people who have problems claiming, to contact O2 as it's their promotion.
That's my job as someone who has been a member of this forum for 10 years 😉
Veritas Numquam Perit
on 25-03-2023 13:40
on 25-03-2023 13:40