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EXTRA 13 GB NOT ADDED

Beano7
Level 1: Joiner
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The offer of 13GB extra free data has not been fulfillled.

The offer stated- renew your £10 Data Big Bundle by 28th December 2022 and we'll add an extra 13 GB.

Just done that, no 13 GB. Whats happening 02?

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pgn
Level 75: Digital Don
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See here - it may not show in your base data but will appear as you get to the end of your 7GB base data, @Beano7 

Get 20GB for the price of 7GB when you activate your sim by 28 December

Your Big Bundle tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Bundle will continue to automatically renew on your bundle renewal date if you have sufficient credit. If bundle does not renew, standard charges apply. You can switch bundles once a month to take effect from your bundle renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of bundle numbers chargeable. Unused credit not refundable.

Get more data for up to 3 consecutive months on the £10, £15 and £30 Big Bundles, then reverts to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 28th December 2022. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes the £20 Big Bundle tariff as well as any other tariffs, including Classic Pay As You Go. Ends 28th December 2022.

Fair usage policy and terms apply, see o2.co.uk/terms

Europe Zone data only.

 

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pgn
Level 75: Digital Don
  • 36361 Posts
  • 233 Topics
  • 1612 Solutions
Registered:

See here - it may not show in your base data but will appear as you get to the end of your 7GB base data, @Beano7 

Get 20GB for the price of 7GB when you activate your sim by 28 December

Your Big Bundle tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Bundle will continue to automatically renew on your bundle renewal date if you have sufficient credit. If bundle does not renew, standard charges apply. You can switch bundles once a month to take effect from your bundle renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of bundle numbers chargeable. Unused credit not refundable.

Get more data for up to 3 consecutive months on the £10, £15 and £30 Big Bundles, then reverts to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 28th December 2022. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes the £20 Big Bundle tariff as well as any other tariffs, including Classic Pay As You Go. Ends 28th December 2022.

Fair usage policy and terms apply, see o2.co.uk/terms

Europe Zone data only.

 
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