ERROR 500

[stringbeing5555]

Cannot access new account/phone number. Any help ?

[pgn]

Live chat's been off the air for ages, @jimmyjamesh - that's a low-down trick for a support agent to pull, escalating to @Martin-O2 and @Marjo for comment.

Meanwhile, keep trying on 202, @jimmyjamesh.

Tell them you need a copy of your contract, but can't because the MyO2 app keeps chucking you out with the 500 error - sounds like your number and billing details have not been set up correctly.