Does Anybody Ever Get Through To Help When They Ca...

Cardmonkey7 · ‎03-11-2023

Been in a queue on helpline for over 20 minutes. Just wondered if anyone ever actually had the helpline answer a call. So bad.

MI5 · ‎03-11-2023

20 mins is nothing @Cardmonkey7

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎03-11-2023

@Cardmonkey7

Did you write that post whilst you were waiting in the queue ?

If so, how long did you wait in the end before you spoke to an advisor ?

MI5 · ‎04-11-2023

Hours I would guess

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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