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on 13-06-2020 20:28
I purchased the offer for Disney+ where you get £2 off your airtime, when I followed the instructions it had already been redeemed/was not in use according to Disney
I didn’t think anything of it assuming the offer hadn’t been put on my account as I checked and it wasn’t on my extras
I’ve just noticed that for the past 2 months I’ve still been charged for this, has anyone else had this problem and if so how did you fix it?
I didn’t think anything of it assuming the offer hadn’t been put on my account as I checked and it wasn’t on my extras
I’ve just noticed that for the past 2 months I’ve still been charged for this, has anyone else had this problem and if so how did you fix it?
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on 13-06-2020 21:04
Hi @CallumBrook
You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support
The best number to call currently is 0800 587 4005
Veritas Numquam Perit
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on 13-06-2020 21:04
Hi @CallumBrook
You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support
The best number to call currently is 0800 587 4005
Veritas Numquam Perit
Message 2 of 2
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