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Disney Plus

Mandamoo
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Hello! How do I unsubscribe from Disney Plus??
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MI5
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@Mandamoo wrote:
Thank you MI5. I can’t see the big + in My Extras … nothing shows in My Extras list? Does that mean I’m not actually subscribed, after all?

I guess not @Mandamoo 

You would have had to subscibe to opt in to the free 6 months, it's not automatic, so if you didn't subscribe yourself, you won't be.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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@Mandamoo 

Guide here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mandamoo
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Thank you MI5. I can’t see the big + in My Extras … nothing shows in My Extras list? Does that mean I’m not actually subscribed, after all?
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Cleoriff
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@Mandamoo wrote:
Thank you MI5. I can’t see the big + in My Extras … nothing shows in My Extras list? Does that mean I’m not actually subscribed, after all?

@Mandamoo 

If you are subscribed you will see this.

extras.PNG

If you click on the plus sign, another drop down box will open...This will allow you to turn off

auto-renew if you want to.

 

This is mine and you will see I have turned off auto renew

Extra renew.PNG

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Mandamoo wrote:
Thank you MI5. I can’t see the big + in My Extras … nothing shows in My Extras list? Does that mean I’m not actually subscribed, after all?

I guess not @Mandamoo 

You would have had to subscibe to opt in to the free 6 months, it's not automatic, so if you didn't subscribe yourself, you won't be.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mandamoo
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Thank you! Sorry for the stupid question!
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Mandamoo
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Thanks so much!!
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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