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Level 1: Joiner
Posts: 1
Registered: ‎02-09-2019
Accepted Solution

Direct debit

Hello, I have accidentally cancelled my direct debit and need to set it back up again how do I go about doing so?
Posts: 99,139
Topics: 765
Registered: ‎14-01-2013

Re: Direct debit

Hi @Amyhogan1996 

You need to ring your bank to reinstate the direct debit.

Hope that helps and welcome to the forum Welcome

*The Game Is On*

Posts: 115,762
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Direct debit


Call customer service on 202 and they will do it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,052
Topics: 580
Solutions: 4,250
Registered: ‎04-01-2009

Re: Direct debit

Make sure you pay your latest bill rather than trust the direct debit is in place to cover it. Keep an eye on My O2.