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[Teaserofthemalt]

Hi I was switched from virgin to o2 and whenever I log into o2 it says that i have no products or services, even though I constantly receive emails about my account from o2. 

There is no way for me to check my bills and account details

[MI5]

@Teaserofthemalt 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2