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Delete a duplicate account

Alisun
Level 1: Joiner
  • 1 Posts
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Registered:

When I took out my recent contract I set up a new account with a different email address. I would like to close the old account with old email address but I cannot see how to do this?

 

Alison

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MI5
Level 94: Supreme
  • 149369 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Alisun 

How to cancel here Guide: Cancelling Your Contract 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 149369 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Alisun 

How to cancel here Guide: Cancelling Your Contract 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
580 Views

b4u2
Level 8: Talented
  • 368 Posts
  • 59 Topics
  • 5 Solutions
Registered:

@Alisun 

Try contacting o2 on social media 

Message 3 of 4
574 Views

MI5
Level 94: Supreme
  • 149369 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

You think?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
573 Views