26-06-2024 13:52
I’ve just had a text confirming an order has gone through but I didn’t order anything
26-06-2024 15:02
Very possible that it's a scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/
How to block a number:
27-06-2024 08:58
Have a read of the message from o2 about this @Laurawestlake1 .
Does this help?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here