Data

darcy2 · ‎20-11-2020

I just upgraded my data plan. My o2 app says i still have 15GB of data but when i try to use it it doesn’t work.

MI5 · ‎20-11-2020

Have you tried rebooting your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

darcy2 · ‎20-11-2020

Yes it didn’t change anything

MI5 · ‎20-11-2020

@darcy2

Check here for any local network issues O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-11-2020

Also check your settings against these

https://lowdown.carphonewarehouse.com/how-to/o2-apn-settings/40702/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Device plan paid off - what happens with my sim an...