Data

Katiesam98 · ‎23-07-2020

I had a text through saying my data would be turned off if I don’t pay my phone bill I have now paid and I my data still doesn’t work

MI5 · ‎23-07-2020

@Katiesam98

It takes 24 to 48 hours to reconnect.

Keepp rebooting your phone to help it along.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Sophie · ‎23-07-2020

Hi, Katiesam98,
Have you switched off and switched back on your phone? Sometimes that's all it takes. If you have wifi, you can Skype o2 on 0344 809 0202 and speak to someone, as I suspect the bars may be in the process of being removed, they will be able to advise you. Let me know how you get on.

Martin-O2 · ‎28-07-2020

@Katiesam98 how's it going with this? Is your data back on now?

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