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Data service

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Nabil
Level 1: Joiner
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on ‎22-07-2018 23:51

on ‎22-07-2018 23:51

If I have data left in my phone for example: I have 1GB left, and when the renewal date arrives, does it add the 1GB that I had to the 3GB that its been added or it just stay on its limited data?
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anticpated
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on ‎23-07-2018 00:40

on ‎23-07-2018 00:40

No only data bolt-ons get carried into the following month. You only get what you used for each month otherwise.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra

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anticpated
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on ‎23-07-2018 00:40

on ‎23-07-2018 00:40

No only data bolt-ons get carried into the following month. You only get what you used for each month otherwise.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Cleoriff
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on ‎23-07-2018 00:49

on ‎23-07-2018 00:49

@NabilYour tariff data doesn't roll over to the following month.

Once your bill is generated you start again with your tariff allowance. 

Welcome to the forum by the way Welcome

Veritas Numquam Perit

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MI5
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on ‎23-07-2018 06:26

on ‎23-07-2018 06:26

Use it or lose it with O2, but Sky mobile roll over any unused data if you really need that feature.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎23-07-2018 07:48

on ‎23-07-2018 07:48

The allowance gets reset at the start of the month 

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EmilieT
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on ‎23-07-2018 10:57

on ‎23-07-2018 10:57

Hi @Nabil and welcome to the Community! I hope the information everyone shared above answered your question, but please do let us know if there's anything else you'd like help with slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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