Re: Data phone calls and msg

isa · ‎02-09-2020

i want my data fast as possible and my calls and msg now!!!!!! it have been ****** 2 days

MI5 · ‎02-09-2020

@isa

This isn't O2 so we're going to need more info from you about your contract.

Is it new, an upgrade or just a service issue etc?

Have you checked for faults O2 Service Status ?

Network help here Guide: How can I sort out my network issues?

Contact numbers for O2 here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎03-09-2020

If it was down to a late bill, you need to call the payment team - also in the contact number section @isa...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎08-09-2020

Is there any update on your situation @isa? We'd love to get confirmation that things are sorted now.

→ COVID-19 support - Help and support from O2 during the lockdown
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