Solved: Re: Data Info

JimBob · ‎08-07-2019

Hi
Since porting my old number, the data left info on my o2 just says ‘oops something went wrong’ Will it sort itself out eventually, or does something need resetting etc.
Thanks
JB

MI5 · ‎08-07-2019

@JimBob

I had this with one of my accounts and had to call customer service on 202 to get it reset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-07-2019

@JimBob

I had this with one of my accounts and had to call customer service on 202 to get it reset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

JimBob · ‎08-07-2019

Thanks MI5
Will give them a call

O2

Data Info

Call From O2

Require a call log for an incoming call

Cancel sim only plan

Cancel contract

billing