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Damaged phone case and screen protector

Hhhhhhh789
Level 1: Joiner
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Sent me it bent. Packaging is bent too

Message 1 of 4
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Enlli
Level 70: Enigma
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Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook  (https://o2uk.co/O2CFB) , 

 Twitter  (https://o2uk.co/O2CTW)  or 

 Instagram  (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MrRichAllen1976
Level 3: Thinker
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O2 won't do anything, the issue's with the Courier.

 

Message 3 of 4
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MI5
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@MrRichAllen1976 wrote:

O2 won't do anything, the issue's with the Courier.

 


Which is O2's responsibility as the contract is with the sender and courier, not the recipient.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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