CPW gave @O2 incorrect details when they set my contract up... bank details, email and incorrect home address.. O2's Direct debit wasn't taken due to this. Now it's wrecked my credit report CPW have agreed they were at fault not me. I now require o2 to remove the negative mark from my credit report. I’m moving house and now my mortgage offer as now been withdrawn and I’m desperate to have this mark removed. Help
It would be great if you could feedback as to whether you could help or not, as credit file issues aren't on the list of things account advisors can help with that we were given by @Marjo ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
