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Corfu

Alan6
Level 1: Joiner
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No 4g in Corfu. How disappointed was I. My partner has same phone and settings with a Plusnet SIM card and enjoyed 4g all week. O2 forget it you need to up your game with the competition. Hang your head in shame.
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MI5
Level 94: Supreme
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@Alan6 

Do you both have iPhones?

If so, you are on the wrong data apn.

Call customer service and get then to add iData for iPhone to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Alan6 

Do you both have iPhones?

If so, you are on the wrong data apn.

Call customer service and get then to add iData for iPhone to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Martin-O2
  • 8165 Posts
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Hey @Alan6 we'll need a bit more info before we can help on this one so let us know if you're still having problems. 

COVID-19 support - Help and support from O2 during the lockdown
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Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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