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Contract

Templar1
Level 1: Joiner
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on ‎03-09-2025 11:49 - last edited on ‎03-09-2025 17:03 by Moderator

on ‎03-09-2025 11:49 - last edited on ‎03-09-2025 17:03 by Moderator

I have 2 x 02 accounts, my son has one and the other is mine but I can’t access the account for me ***********, we are currently on pay as you go and a Switch Up Contract, I have bought this phone out, but would like to switch up, how can I find out about my account as listed above,

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎03-09-2025 17:08

on ‎03-09-2025 17:08

@Templar1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)  or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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