Contacting someone

[Shelley2885]

So I had a bar on my phone and now I paid I’m able to send messages but am unable to call anyone. I’ve literally tried everything and can not find any way of getting through to someone! Every number I call goes to the payment line and then hangs up. I find this is absolutely ridiculous! I just need to speak to someone regarding my bill!

[Cleoriff]

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@Shelley2885 wrote:
So I had a bar on my phone and now I paid I’m able to send messages but am unable to call anyone. I’ve literally tried everything and can not find any way of getting through to someone! Every number I call goes to the payment line and then hangs up. I find this is absolutely ridiculous! I just need to speak to someone regarding my bill!

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@Shelley2885 

Try any of the numbers in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 appears to be the best one to call

[LukasB]

Hey @Shelley2885 did you manage to speak to someone and get this sorted?