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Consolidate multiple family accounts

Jka94036
Level 1: Joiner
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Registered:

Hi,

Me and my family have been transferred from Virgin to O2

I am the named account holder for all 5 accounts and actually pay the bills too.

With Virgin I could manage all my accounts under the Virgin app, but there doesn’t seem any provision to do this under My O2 or the O2 IOS app ?

All the family accounts are under my email address but seems impossible to consolidate them

Any thoughts on how to do this ?

thanks

John

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Enlli
Level 69: Guiding Light
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Registered:

At the moment the merging of accounts has been suspended whilst all the transfers from Virgin are going ahead.

Afraid it's a matter of waiting 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8852 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

At the moment the merging of accounts has been suspended whilst all the transfers from Virgin are going ahead.

Afraid it's a matter of waiting 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
453 Views