Consolidate multiple family accounts

[Jka94036]

Hi,

Me and my family have been transferred from Virgin to O2

I am the named account holder for all 5 accounts and actually pay the bills too.

With Virgin I could manage all my accounts under the Virgin app, but there doesn’t seem any provision to do this under My O2 or the O2 IOS app ?

All the family accounts are under my email address but seems impossible to consolidate them

Any thoughts on how to do this ?

thanks

John

[Enlli · Accepted solution]

At the moment the merging of accounts has been suspended whilst all the transfers from Virgin are going ahead.

Afraid it's a matter of waiting