on 24-03-2020 02:01
on 24-03-2020 04:00
on 24-03-2020 04:00
@Otter Take a look at this link to see if there's anything that may help you: https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
on 24-03-2020 04:19
on 24-03-2020 05:21
on 24-03-2020 05:21
@smc644 There's been a spate of scams via text recently. This may possibly be one, but we are all customers here, and have no access to anyone else's account. You'll have to speak to customer service, but I would imagine that due to the current situation there will be a limited number of staff to take calls. Best time to call to try to avoid a long wait on hold is 8-8.30 am UK time.
https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 24-03-2020 06:59
@Otter wrote:
I would like to know why i can't access my bundle information
What information do you need to access @Otter ?
on 24-03-2020 09:44
on 24-03-2020 09:53
on 24-03-2020 09:53
Your MyO2 may take upto 24 hours to update, but as we can't see account details here, the only way to get clarification is to speak to customer service Guide: How to find help & contact O2