Solved: Claim Issue

Marcjj · ‎19-05-2022

When I set up an account with you, I opted for the 21FE with a free chrome book. I went to the samsung website to claim it but they needed more info and now tell me im not eligible... I'm not a happy customer at all right now and would like if someone could get in touch asap please.

MI5 · ‎19-05-2022

@Marcjj

It's a Samsung promotion so you need to speak to them.

See https://2021.samsungpromotions.claims/giftsthatgiveback/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-05-2022

@Marcjj

It's a Samsung promotion so you need to speak to them.

See https://2021.samsungpromotions.claims/giftsthatgiveback/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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