cancel
Showing results for 
Search instead for 
Did you mean: 

Claim Issue

Marcjj
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

When I set up an account with you, I opted for the 21FE with a free chrome book. I went to the samsung website to claim it but they needed more info and now tell me im not eligible... I'm not a happy customer at all right now and would like if someone could get in touch asap please.

Message 1 of 2
68 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127431 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Marcjj 

It's a Samsung promotion so you need to speak to them.

See https://2021.samsungpromotions.claims/giftsthatgiveback/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
61 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127431 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Marcjj 

It's a Samsung promotion so you need to speak to them.

See https://2021.samsungpromotions.claims/giftsthatgiveback/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
62 Views