Chat please

[Pearl]

Chat 02 by text 

[Bambino]

@Pearl O2 chat is not in service at the moment because of the current crisis.

Guide: Coronavirus Community Help and Support 

[O2Sean]

Hi @Pearl , 

O2 Chat is currently down. What is it that you need help with?

[Ceri]

My bill

[Ceri]

Just had email saying was unable to process phone bill but my bill isn't due to be taken out till the 17th

[jonsie]

You can reach the Payment Management team on 0800 902 0217
or08005884213
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
You can try calling using Skype
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am