Solved: Changing to sim only

LynneH · ‎19-11-2021

I’ve found a good sim only deal on the O2 website but how do I keep my phone no ?

MI5 · ‎19-11-2021

If you are currently with O2 you just need to use the upgrade option and you will keep your number automatically.

If coming to O2 from another network, see this guide for help Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino · ‎19-11-2021

@LynneH You can find what options you have on your MyO2 page: http://www.o2.co.uk/myo2

Or contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

MI5 · ‎19-11-2021

@LynneH

If you are currently with O2 you just need to use the upgrade option and you will keep your number automatically.

If coming to O2 from another network, see this guide for help Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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