Changing personal information

[Eray]

Hiya i wanted to change the number linked to my o2 account as the number i registered with is no longer in use and i can’t reset it on the phone as it’s been cancelled and can’t receive text messages

[pgn · Accepted solution]

If you have had a contract phone and terminated the contract with O2, you lose access to your MyO2 as well. You will be able to get a  new MyO2 account if your new number is with O2, @Eray - good luck!