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Level 1: Joiner
Posts: 8
Registered: ‎29-10-2019
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Changing dongle username/password

Please can someone tell me where I change the username and password for my dongle. I am logged in to MyO2 but can't see a link anywhere.

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Posts: 98,305
Topics: 545
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Registered: ‎04-04-2012

Re: Changing dongle username/password

@almaca 

You need to login to your dongle control panel.

When connected via dongle, type 192.168.1.1 into your browser.

Your dongle default login is admin for both username and password.

Once logged in, navigate to the security settings to change.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 8
Registered: ‎29-10-2019

Re: Changing dongle username/password

The IP address given above won't load. If I try to connect to the Dongle Wifi, I need a password and I don't know where to find it.

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Posts: 98,305
Topics: 545
Solutions: 12,351
Registered: ‎04-04-2012

Re: Changing dongle username/password

The wifi password will be on the paperwork that came with it or maybe on a sticker on base or under battery compartment.
The ip address only works above will only work when connected via the dongle.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 8
Registered: ‎29-10-2019

Re: Changing dongle username/password

Thanks so much MI5! The information you provided enabled me to set it all up successfully and change the password to one of my choosing.

The dongle's Wifi Key was inside it, and in miniscule print, but I could just make it out with a magnifying glass!

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Posts: 98,305
Topics: 545
Solutions: 12,351
Registered: ‎04-04-2012

Re: Changing dongle username/password

Excellent to hear @almaca 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)