Solved: Changing Direct Debit Mandate

hsmanku · ‎17-09-2018

I tried changing my direct debit bank details but it will not let me change the account holders name.

Cleoriff · ‎17-09-2018

Hi @hsmanku You are able to change the bank details via my O2 http://www.o2.co.uk/myo2 but any change of account name has to be discussed with Customer services https://www.o2.co.uk/contactus with both parties present on the call

Welcome to the forum by the way

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎17-09-2018

Hi @hsmanku You are able to change the bank details via my O2 http://www.o2.co.uk/myo2 but any change of account name has to be discussed with Customer services https://www.o2.co.uk/contactus with both parties present on the call

Welcome to the forum by the way

Veritas Numquam Perit

MI5 · ‎17-09-2018

You cannot change the name on a contract until it is renewed or upgraded.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎18-09-2018

Hi @hsmanku, have you managed to update your Direct Debit Mandate? How are you getting on with this?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Changing Direct Debit Mandate

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...