Solved: Changing Card details for auto top up on PAYG

WTF · ‎07-12-2018

Can anyone help in telling me how to access the screen to change my card details for an auto top up. I have gone to myO2, looked in my details, looked at my balance page and i cannot find anywhere to access the stored card data to change it-very frustrating- going round in circles here.

MI5 · ‎07-12-2018

You can change here https://www.o2.co.uk/topup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎07-12-2018

@WTF Contact customer service

https://www.o2.co.uk/contactus

MI5 · ‎07-12-2018

You can change here https://www.o2.co.uk/topup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-12-2018

Nice username @WTF

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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