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Changed from O2 to Three, kept the same phone number, now I cannot log into O2 to check my details

mnewson
Level 1: Joiner
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See title, when I go to log in it asks me to confirm a number to send the login code to, no login code comes through, is this because I switched to Three? It's the exact same number, so I don't know why the code isn't coming through

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MI5
Level 94: Supreme
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Registered:

@mnewson 

You'll need help from O2.

Contact guide here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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