Change the billing name and plan for my account
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on 18-11-2023 13:04
My mother has been paying my phone bill.
I now want to pay the bill myself. I also would like to change my plan to sim only at a lower monthly rate.
please can you advise what I need to do to make this happen?
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on 18-11-2023 13:10
If this is going to be in your name then you will need to take out a new contract and pass a credit check.
Once established it would then be possible to migrate the present number acoss
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on 18-11-2023 13:33
You can change the billing details in your MyO2 but the account still remains your mum's responsibility.
If you're due an upgrade, you can upgrade (or take new contract) to a sim only through USwitch.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
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