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Mario420
Level 1: Joiner
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on ‎13-12-2019 21:35

on ‎13-12-2019 21:35

Change my new number for the old one
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MI5
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‎13-12-2019 21:37 - edited ‎13-12-2019 21:38

‎13-12-2019 21:37 - edited ‎13-12-2019 21:38

@Mario420 

Call customer service and ask them to migrate your number if O2 to O2.

If coming from a different network https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

 

Contact details Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎16-12-2019 12:59

on ‎16-12-2019 12:59

Hi @Mario420 , It would be lovely to hear if you got your number changed ok in the end, or if you need any additional advice? slight_smile

 

Thanks @MI5 for the information above! 

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