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Change name of bills

Sittinut
Level 1: Joiner
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Hi there,

Does anyone have any idea how to change the name of the bills please?

Thanks
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MI5
Level 94: Supreme
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@Sittinut 

It's only possible in these circumstances. 

https://www.o2.co.uk/help/account-and-billing/changing-your-name

Any other reason requires a new contract to be set up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Sittinut
Level 1: Joiner
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Registered:

The problem is how names on the bills generated from O2 is different from the contract?

How do I solve this please? 

 

Thanks 

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MI5
Level 94: Supreme
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@Sittinut 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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