Change my monthly account

[demuss2411]

I was in Spain for a couple of months so up the monthly payments to cover any other expence can I now return to my first contract I had with you as I am not using all the 100mb

Mrs S Allen

[Cleoriff · Accepted solution]

@demuss2411 

You can only return to it if available. You need to contact O2

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[MI5]

@demuss2411 

You should be able to flex your tariff in your MyO2 https://mymobile.o2.co.uk/