Solved: Re: Change my email

Bossboi · ‎18-06-2021

My email is my old phones email now I have a new phone and new email it send stuff to that phone

MI5 · ‎18-06-2021

Your username is your email address so just go to change your username and change it to your new email address.

Verification will be sent to your old email with a link to click on to confirm the change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-06-2021

@Bossboi

Your username is your email address so just go to change your username and change it to your new email address.

Verification will be sent to your old email with a link to click on to confirm the change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bossboi · ‎18-06-2021

I don’t have my old phone any more

Bossboi · ‎18-06-2021

Can I change it from the app

Bossboi · ‎18-06-2021

On my new phone

MI5 · ‎18-06-2021

@Bossboi

You need to do it online http://www.o2.co.uk/myo2

You'll also need to login to your old email account online on their web portal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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