Change my address

[Ellese]

I can’t log in you send me the code to my mobile I enter it and it just takes me back to the log in screen , I want to change my address 

[madasaf1sh]

@Ellese 

You will need to contact o2 Guide: How to find help & contact O2 

[pgn]

@Ellese - select the tiny "Sign in" first at top right, that works if you are actually receiving the SMS warning and, 30secs later, numeric six-digit code.

Also a Private or Incognito window sometimes helps.

Good luck!