cancel
Showing results for 
Search instead for 
Did you mean: 

Change data

NataljaKorovina
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi team,

I've recently changed my passport and my last name.
Kindly contact me asap via email in order to amend my data on the contract since it's impossible to download my marriage certificate via O2 app.
 
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Message 1 of 3
60 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 149611 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@NataljaKorovina 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2 

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
45 Views

Bambino
Level 85: Esteemed
  • 24019 Posts
  • 1046 Topics
  • 3774 Solutions
Registered:

@NataljaKorovina This is not O2. This is a customer community. No one will email or call you. See below:

Changing my personal details | Account and Billing | Help & Support | O2

If you cannot upload your documents see this: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
45 Views