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Change contract to my name

Cara27
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Hi my partner has my o2 mobile and I would like to change the phone over to my name please 

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madasaf1sh
Level 78: King of Kings
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@Cara27 

 

You partner will need to take out a new contract in their own name and pass the Credit and Affordability Checks, once they have there own contract  you can request the current number to be migrated to the new contract

Have a look at this guide for this Guide: Migration & porting into O2  

 

Also note before you can migrate, you need to pay off the existing device plan / contract

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cara27
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He wont do anything 

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Bambino
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@Cara27 If the contract for the phone is in your partner's name, unfortunately there's nothing you can do.

I DO NOT WORK FOR O2



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pgn
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If your phone is no longer in your possession, you could report it to O2 as lost or stolen - O2 would cut off service (but you have no guarantee your partner would return the phone to you ...). Just a thought.

Guide: Lost or Stolen O2 Device? - How to Report it 

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MI5
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Only the account holder can report a loss or theft. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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