cancel
Showing results for 
Search instead for 
Did you mean: 

Card SIM not active

Krzysztof4
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good afternoon 

I wasn't using my card SIM o2 about 8 months, and now I will want again using this card SIM, but card is not active, What can I do now?

Have a nice day.

Message 1 of 2
95 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 73: Relic 
  • 18416 Posts
  • 884 Topics
  • 2147 Solutions
Registered:

@Krzysztof4 In order to keep a Pay & Go sim active you must make a chargeable call or send a text every six months, and top up every 999 days. As it's been 8 months since you used the card you'll need to call customer service to see if they can activate it for you. There's a possibility that the number will have been reassigned.

Call 0344 8090222 or numbers in this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
87 Views
1 REPLY 1

Bambino
Level 73: Relic 
  • 18416 Posts
  • 884 Topics
  • 2147 Solutions
Registered:

@Krzysztof4 In order to keep a Pay & Go sim active you must make a chargeable call or send a text every six months, and top up every 999 days. As it's been 8 months since you used the card you'll need to call customer service to see if they can activate it for you. There's a possibility that the number will have been reassigned.

Call 0344 8090222 or numbers in this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
88 Views