Cant login to my o2 to pay bills

[Avi12]

Something went wrong.

Oops. My 02 isn't available to you yet. If you're new to 02, it can take up to 48 hours for your account to be ready. If it's been longer than 48 hours, get in touch and we'll look into it for you.

This message appeared after I tried to log in to My O2 and it’s been longer than 48 hours it’s still hadn’t been fixed. I want to pay my bills but this won’t let me. Please help asap!

[MI5]

@Avi12 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

Guide: How to Pay Your Bill (Contract) 

[Enlli]

Common problem it seems

Try logging in at https://accounts.o2.co.uk/signin on a browser.

If that works then delete the app, reboot your phone and then reinstall the app.

Otherwise you will need to contact O2 

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.