Cant find receipt Orders in my o2

BenjenUK · ‎24-04-2020

So i recently got a new phone and was looking through my emails for the "receipt/invoice number" so i could redeem my free gifts, but am having no luck at finding it, can anyone help me find it?

Cleoriff · ‎24-04-2020

@BenjenUK

Usually a print off of the order via My O2 is all they need. Though some places are making it more and more difficult.

Veritas Numquam Perit

BenjenUK · ‎24-04-2020

so just a screencapture, of the order number and the phone? @Cleoriff

Cleoriff · ‎24-04-2020

@BenjenUK

Yes. O2 don't give receipts unless you buy from a shop. It's all online and certainly at this current time with no shops open.

Veritas Numquam Perit

MI5 · ‎24-04-2020

@BenjenUK

More preferable would be to download the order as a pdf to attach to your claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Cant find receipt Orders in my o2

Keep old number

Data roaming New Zealand

Data roaming New Zealand

PAC code

Cancel Amazon Extra