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Cannot get itno my ne w account

Bobl
Level 1: Joiner
  • 1 Posts
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Registered:

Regisered for a new account this morning.  

I cannot get inot the account as whn I enter my user name and passwiord I get the following page:

We've sent a code to

We’ve sent you two texts. The first is a warning message not to give one-time codes to fraudsters pretending to work for O2. The second is the code you need to continue with your request, which should arrive shortly after the first one. Waited more than 30 minutes for your code? Ask for another

 

That is all that appears on the page!  Any ideas as to how to get into my account OR how to speak to somebody useful in O2 gratefully received!

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MI5
Level 94: Supreme
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Registered:

@Bobl 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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