Solved: Re: Cancelling

Georgia1999 · ‎26-05-2021

I currently got a new contract which said it would cancel my current o2 contract and it says I need to pay the remaining balance and I'm just wondering if this will come out on the day my bill should go out or if I need to ring up and pay it?

MI5 · ‎26-05-2021

@Georgia1999

If you upgraded it is paid off automatically but if you took a new contract elsewhere you'll need to pay it all off in full or just continue to pay for it monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-05-2021

@Georgia1999

If you upgraded it is paid off automatically but if you took a new contract elsewhere you'll need to pay it all off in full or just continue to pay for it monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Georgia1999 · ‎26-05-2021

Ah right I'll pay it off in full then be easier for me

MI5 · ‎26-05-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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