Solved: Cancelling my contract early

Snowflame · ‎26-02-2024

Due to the forthcoming price increases, I am considering moving to another provider. However, my contract does not end until September this year. What are the penalties for doing this?

MI5 · ‎26-02-2024

@Snowflame

You need to pay off what you owe, text INFO to 85075 to find out and then you are free to leave.

Guide: Cancelling Your Contract

Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-02-2024

@Snowflame

You need to pay off what you owe, text INFO to 85075 to find out and then you are free to leave.

Guide: Cancelling Your Contract

Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎26-02-2024

@Snowflame All networks will increase their prices.

You also need to consider what coverage you will get if you decide to move to another provider. Pay & Go sims from the other networks will help you decide. No point moving to get a better price if your signal isn't better.

I DO NOT WORK FOR O2

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