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Cancel phone

Bachankova
Level 1: Joiner
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I need to cancel my phone number, I moved back to the Czech Republic two months ago. The O2 website does not specify how to cancel the number. Please help with the solution

My number is [edited] 

 

[Mod edit: Image rejected as it contained personal information] 

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Enlli
Level 69: Guiding Light
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If it's PAYG simply stop paying and it will disconnect in 6 months.

If it is contract then ring +447860980202 for customer services.

You will be required to pay off the contract if you are inside the minimum term.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8881 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

If it's PAYG simply stop paying and it will disconnect in 6 months.

If it is contract then ring +447860980202 for customer services.

You will be required to pay off the contract if you are inside the minimum term.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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Oxonian
Level 37: Blazing a Trail
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@Bachankova 

 

This might be useful :-

 

Guide: Cancelling Your Contract 

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