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Cancel pay as go

Zoeb
Level 1: Joiner
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I need to cancel a sim only I won't be using and pay monthly for 

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MI5
Level 94: Supreme
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@Zoeb 

If it's a PAYG sim just stop using it and it will cancel automatically after 6 months.

Check and remove auto top up if enabled.

If it's a monthly contract, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124119 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

@Zoeb 

If it's a PAYG sim just stop using it and it will cancel automatically after 6 months.

Check and remove auto top up if enabled.

If it's a monthly contract, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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