Cancel my O2 refresh

[Brianmc1955]

I wish to cancel my o2 refresh account. This us due to the very poor reception I get where I live  and recently has got even worse. 

Please confirm receipt of message  and final date, that I will be connected to my O2 account. 

I do not need to speak to anyone   to try and convince me to stay with O2 , as it's pointless paying for a phone that I can't use at home.

Regards 

Brian McManus 

[pgn]

You will have to call O2 to cancel, as your device plan balance will need to be cleared also.

Numbers here, @Brianmc1955b: Guide: Coronavirus Community Help and Support 

Call early, 08:15 in the morning UK time usually gets through without too much of a wait.

[MI5 · Accepted solution]

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 

[pgn]

---

@MI5 wrote:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 

---

That's even better, @MI5 - must remember that Guide next time 👍

[MI5]

---

@pgn wrote:

---

@MI5 wrote:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 

---

That's even better, @MI5 - must remember that Guide next time 👍

---

O2 will automatically bill the customer for the device plan costs, if applicable, when the number is ported too.